Public Employment Services (PES) come from time to time to a point where they are forced to renew their outdated job-search systems or to set them up from scratch in countries where no solutions at all were available before. With the rapidly progressing digitalization, the demands and expectations of such solutions have increased greatly: Consistent processes, intelligent matching, comprehensive data and labor market analyses, simple parsing and classification facilities and so on.
Developing and successfully launching such sustainable and high-performance solutions is therefore a complex task. The required processes and the development work can take several years and are costly, especially for smaller PES. With a proven, scalable white label platform with state-of-the-art modular components, this process can be realized quickly, easily and cost-effectively for all PES requirements and sizes. We would like to show you how this works in the following post.
Model patchwork rug and plenty of time…
Such a solution is often composed of existing internal and new acquired components. This type of model can work, but it requires a lot of time, a huge budget and usually even more effort. Many PES (excuse the expression, but unfortunately this is the case) patch up their new solution because they often already use some existing components and skilled staff such as software engineers and project managers is available as well. But how often did they develop such a modern PES platform with all necessary processes and components in recent years? And how well are your own data specialists and taxonomists prepared for the changed requirements? Can they make the data and content available in the desired form and structure for consistent, digital processes, e.g. for matching?
The development of a modern and powerful platform that brings job seekers together with the labor market in a more effective way is an extremely challenging task for job advisers in any case. It contains many equally demanding subprojects. For each component which this platform should contain, suppliers usually even have to be checked and tested via public tender procedures and in-house solutions have to be revised or even completely redeveloped. From matching to parsing tool, interface and UX to support chat. Even the consulting and evaluation for each individual tool and each sub-process create lengthy processes. Who understands this piecemeal solution? Which provider offers the right approach and has the necessary experience?
A lot of research, a lot of conversations, a lot of negotiations. It should also be kept in mind that new technologies and tools alone cannot save the day. All processes must be adapted as well. The job placement, the actual core business of PES, has already changed considerably. Every five to ten years the approaches and processes have to be changed and reviewed again. In the future, with increasing digitalization and with the effects on labor markets, more often than ever.
In this way, several valuable years can pass from the project kickoff until the solution goes live. And sometimes the new solution is already outdated by the time of its launch. In any case, a lot of time usually passes while an efficient white label platform could already be running for a long time.
Often untestable until launch
This is not only a great challenge in terms of time. A patchwork rug approach is also complex and risky. The individual solution components must be developed and integrated into a large entity. Now and then into an old, existing platform or front-end. Or it can even be newly developed and built in-house. Internal and external suppliers have little or no knowledge of each other’s components. This also makes testing more difficult. Usually it is only possible to test how the components work together in depth shortly before going live because there are no references for such a constellation which has not existed in this composition and mode of functionality so far.
The temptation can be great to build a part of the solution (for example the front-end) using your own development resources. What can bring advantages in certain cases, can lead to risks and unforeseen costs for a large number of PES. Customizable off-the-shelf solutions, on the other hand, offer stability, reliability and efficiency for operating procedures and future maintenance.
Stable, reliable, efficient
The stability, further development and the future maintenance of the patchwork model are not fully ensured since changes to the software are more difficult if the core components of the solution mainly run via an external API. In-house developed solutions must implement a software layer for the API. If changes are made to the API (minor or major), these changes must be made in the corresponding software modules as well. This can lead to instability and/or maintenance problems if detected too late or not at all.
Neither can you count on reliable performance. The risk of errors increases due to the combination of several software systems. At the same time, localization and finding the cause of the error, or “root cause”, becomes more complex since it is first of all essential to identify in what part of the solution the error occurred.
Finally, many costs are eliminated, such as for maintenance and further development of the self-built part and for integrations. In-house support is hardly necessary since this task mainly belongs to the platform provider who knows all the features of his platform very well. Expensive new hires are therefore also barely or not at all necessary. In addition, it usually takes another 20 years before a new in-house solution is designed and developed. It is difficult to keep the experienced and qualified developers, architects, taxonomists and UX specialists (of whom there are far too few everywhere and who are very much wanted by the industry…) and to provide them with enough interesting work in the meantime.
A single solution is all you need
The ideal solution by JANZZ.technology has long been ready: A customizable platform in which all required features are integrated and adapted to the individual needs of all PES, even with a smaller budget. The solution has been thoroughly tested and was built with many years of know-how of many other PES around the globe. It is available in many languages, with ISCO-08, ESCO and of course all country-specific classifications, as well as all necessary design, process and color combinations. Whether as a GDPR-compliant cloud service solution (which also releases you from other expensive tasks) or as a high-performance on-premise installation according to your specifications.
The platform is available quickly and easily: The existing, broad and proven know-how of JANZZ.technology and the easily adaptable structures, UI and the currently most powerful, semantic technical components, etc. can reduce the project duration to around 180 days. This means budget and project security and very, very short 180 days until the first job seeker can be placed with the new system.
When can we introduce your future solution to you?